Health Focus Place ("we," "our," or "us") is committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity. We comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the California Consumer Privacy Act (CCPA), and all other applicable U.S. federal and state privacy laws.
We collect information you voluntarily provide when you book a consultation, complete forms, or communicate with us. This includes your full name, date of birth, address, phone number, email address, insurance details, and emergency contact information.
When you become a patient, we collect medical history, current medications, allergies, lab results, imaging reports, physician notes, treatment plans, and any other clinical information necessary to provide coordinated care. All PHI is handled in accordance with HIPAA regulations.
We automatically collect IP address, browser type, device information, pages visited, time spent on pages, and referral URLs through cookies and similar technologies. This information is used for security, analytics, and service improvement.
We do not sell your personal or health information under any circumstances. We may share your information in the following limited circumstances:
We use cookies to remember your preferences, analyze website traffic, and improve functionality. You can control cookies through your browser settings, though disabling them may affect website performance. We do not use cookies to track you across third-party websites for advertising purposes.
We implement industry-standard safeguards including 256-bit AES encryption for data at rest, TLS 1.3 for data in transit, multi-factor authentication for staff access, role-based access controls, and continuous security monitoring. All access to your records is logged and audited. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain medical records for the period required by federal and state law — typically 7 years for adult patients and 7 years past the age of majority for minors. Personal information collected through the website is retained for as long as your account is active or as necessary to provide services. You may request deletion of non-medical personal data at any time.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.
Our services are available to patients of all ages, but we do not knowingly collect personal information from children under 13 without parental consent. Parents may review, request deletion of, or refuse further collection of their child's information by contacting us.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where required, by email. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact our Privacy Officer: